Refund policy

Short version: if we got it wrong, we fix it. If you ordered the wrong size, we cannot take it back — and here is why.

Because everything is made to order

Nothing here is pulled off a shelf. Each piece is printed for you after you order, so there is no stock to return it to. That is the trade-off for small-run goods, and it means this policy is narrower than a large retailer's. We would rather say so plainly than bury it.

What we cover

A free replacement or a full refund if:

- The item arrived damaged — report within 7 days of delivery

- The print is defective, misaligned or cracked — report within 30 days of delivery

- You received the wrong item, color or size — report within 30 days of delivery

Email customersupport@wearmare.us with your order number and a photo of the issue. Photos are not us being difficult — they are how the claim gets filed with the printer. You will not need to ship anything back.

What we cannot cover

- Ordering the wrong size

- Changing your mind

- Normal wear, or damage from washing against the care instructions

- Anything reported outside the windows above

On sizing

Sizing is why most people want to return a shirt, so we would rather get it right the first time. Every product page carries a full measurement chart, and those are garment measurements taken flat, not body measurements. The raglan is cut loose — size down for a closer fit.

Still unsure? Email before you order and we will tell you honestly which size to take.

Cancellations

Email within 2 hours of ordering and we can usually cancel before production starts. After that the piece is already being printed.

Refund timing

Approved refunds go back to the original payment method. Banks typically take 5–10 business days to post them.

Contact

customersupport@wearmare.us